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Displaying 5 articles of 5 total result(s).
Original Article

The Influence of Crisis Management on Customer Purchase Intention

Shaizatulaqma Kamalul Ariffin
,
Noor Nasir Kader Ali
,
Siti Nur Atiqah Kamsan

Keywords: Time, responsible recall, opportunistic recall, blame attribution, perceived crisis responsibility, crisis communication

Article no: 22

Pages 216-226

Doi: 10.15405/epsbs.2019.08.22

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Original Article

Managerial Perspective On Internal Crisis Communication (Icc)

Aida Suhana Abdul Hamid
,
Aida Zuliyana Ahmad Anuar
,
Nan Zakiah Megat Ibrahim

Keywords: Internal crisis communication (ICC), leadership, narrative communication, Situational Crisis Communication Theory (SCCT), trust

Article no: 19

Pages 142-148

Doi: 10.15405/epsbs.2021.06.02.19

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Original Article

The Role Of Government Online Crisis Communication Framework In Strengtening Public Trust

Jamilah Jamal
,
Suhaini Muda
,
Norhafezah Yusof

Keywords: Government online crisis communication, negative media coverage, public uncertainties and distrust

Article no: 48

Pages 373-379

Doi: 10.15405/epsbs.2021.06.02.48

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Original Article

Antecedents of Internal Crisis Communication: A Conceptual Framework

Adamu Abbas Adamu
,
Bahtiar Mohamad
,
Nik Adzrieman Abdul Rahman

Keywords: Internal crisis communication; leadership; organizational culture; social media

Article no: 18

Pages 119-126

Doi: 10.15405/epsbs.2016.08.18

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